Application & Tuition Fees (Performing Artists & Concerto Competition)
Application Fees: All application fees for the Performing Artists program and the VPS Concerto Competition are strictly non-refundable under any circumstances.
Tuition Fees: Tuition fees for the Performing Artists program are non-refundable and must be paid in full within 10 days upon acceptance into the program.
Outstanding Balances: If a participant's balance remains outstanding one month prior to the start of the festival, Vancouver Piano Sessions (VPS) reserves the right to revoke their admission. The participant will not be permitted to take part in any festival activities, masterclasses, or performances.
Deferrals: If a participant pays the tuition fee but is unable to attend the festival that year, the tuition may be deferred for a maximum of one (1) calendar year. If the participant does not attend the following year, the deferred tuition is permanently forfeited.
ticketing ordering procedures
Customers are not limited in the number of tickets they wish to purchase at full price, subject to availability.
Orders are processed by the Vancouver Sessions of Piano Foundation in the order in which they are received.
Group reservations are possible once the ticket office has opened to the general public, under the same terms and conditions as single tickets. For group reservations of more than 10 people, organizers may contact the VPS Ticket Office directly to discuss special arrangements.
Patrons requiring accessible seating or accommodations are asked to contact the Ticket Office directly to ensure adequate seating arrangements.
prices & payments methods
All prices are indicated in CAD (Canadian Dollars) and include applicable taxes.
Prices indicated are based on the rates in force at the time of the order. The Vancouver Sessions of Piano Foundation reserves the right to modify concert prices at any time. Modifications will not affect the price of orders that have already been confirmed.
Reduced price tickets or promotions from our partners cannot be combined.
Accepted payment methods include major credit and debit cards (Mastercard, Visa, American Express) and bank transfers to the Foundation's account.
Online payments are processed securely. All information is encrypted before transmission. Once tickets have been paid for, no changes or refunds will be accepted.
Ticket Orders & Issuing
If seats in the requested category are no longer available, VPS may offer seats in an alternative category, subject to the customer’s prior agreement.
Tickets will be issued as soon as payment is confirmed. VPS cannot be held responsible for the loss, theft, or delay in the delivery of physical tickets.
Tickets may be delivered electronically (print-at-home or mobile ticket) or collected at the venue box office during the festival.
In the event of lost or damaged tickets, duplicates can be issued by the ticket office. The issuance of a duplicate immediately invalidates the original ticket.
festival program changes
As the program is established well in advance, the Vancouver Sessions of Piano Foundation reserves the right to modify the programme, including performing artists, if necessary or if conditions prevent the planned concert from taking place. These changes do not entitle ticket holders to a refund.
Only the definitive cancellation of a concert by VPS grants the right to a refund. The face value of the ticket will be refunded upon request and presentation of the ticket/proof of purchase. Refund requests must be received no later than the date of the canceled concert.
If a concert is interrupted after reaching the halfway point of its duration, tickets will not be refunded.
Ticket Use, Exchange, and Refunds
Tickets cannot be returned, exchanged, or refunded, even in the event of loss or theft.
Any resale of a ticket at a price higher than its face value is strictly forbidden.
The buyer assumes full responsibility for their ticket. Each ticket contains a unique barcode or QR code that will be scanned at the entrance, admitting only the first person to present it. Duplicating or counterfeiting tickets is prohibited.
Tickets may not be used for promotional or commercial purposes without the specific written agreement of the Vancouver Sessions of Piano Foundation.
admissions conditions
Each ticket entitles the holder to one seat only.
Out of respect for the audience and the artists, latecomers will only be admitted during an appropriate pause in the performance, as directed by VPS ushers. Numbered seating is no longer guaranteed for late arrivals.
The Vancouver Piano Sessions reserves the right to deny admission to any ticket holder or participant whose attire is deemed inappropriate or not in keeping with the proper decorum of the event venues. Please note that shorts are strictly prohibited. This standard is enforced for all attendees, with particular emphasis on events and performances held at Christ Church Cathedral.
Tickets cease to be valid once the holder exits the venue.
It is strictly forbidden to photograph, film, or record performances, masterclasses, and rehearsals without prior official media authorization.
Mobile phones must be silenced or switched off during all concerts and masterclasses.
Claims and Jurisdiction
Refund requests based on extreme medical circumstances are not automatically granted. They will be reviewed by VPS Team strictly upon presentation of a valid medical certificate. Only the person named on the medical certificate may claim a refund for their specific ticket or fee.
Any claims, complaints, or notifications of address changes must be submitted in writing to: Vancouver Sessions of Piano Foundation 105 – 1620 Haro St Vancouver, British Columbia V6G 1G7 Canada info@vancouverpianosessions.com
In the event of any dispute concerning the execution of this contract, the sales process, or participation in the festival, the courts of British Columbia, Canada, shall have sole jurisdiction.